David was kind and professional to work with. Company was very communicative through the repair process and as accommodating as possible in an emergency to keep us warm! Highly recommend and would use the again
Erik H.
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August 26, 2025
Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!
JustAGirl
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January 02, 2026
They were great! Office tangled with insurance with us and helped us get everything set up the way we needed. Complicated repair (old house) and they still got everything figured out. They kept in communication about progress throughout the project and answered all our questions
Scott McDoniel
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September 25, 2025
On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.
Stephen Smith
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February 18, 2026
David always takes great care of us! We wouldn’t call anyone else. Thanks for the great service!
Our Address
2396 E 1st Ave Suite B, Bentonville, AR 72713, USA
Claim Listing: One Hour Heating & Air Conditioning® of NWA
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David was kind and professional to work with. Company was very communicative through the repair process and as accommodating as possible in an emergency to keep us warm! Highly recommend and would use the again
Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!
They were great! Office tangled with insurance with us and helped us get everything set up the way we needed. Complicated repair (old house) and they still got everything figured out. They kept in communication about progress throughout the project and answered all our questions
On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.
David always takes great care of us! We wouldn’t call anyone else. Thanks for the great service!