Parnell the technician who installed the garage door got straight to work when you pulled up and he didn't excellent job.
He arrived around 9:00 in the morning and it's now 2:30 in the afternoon It originally was set for just a couple of hours but he did a lot of stuff that was needed to be done and just a wonderful guy.
It's a focused on his job and got it done and when it was done he cleaned everything up and dumped everything in a dumpster and it's wonderful.
Amanda Thompson
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March 05, 2025
Michael with Direct Service Garage Doors saved the day. He fixed my garage door in under an hour and explained how to avoid similar issues in the future. It was clear that Michael knows his stuff, he was very professional. Will definitely call them again for garage door needs in the future.
Andrea Gomez
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April 15, 2024
Travis is amazing!! He is honest and forth right. He recommended we replace the whole unit and suggested two different units, a chain drive and a direct drive that would take a little more work and need to have the electrical rerouted. I asked about other potential options (replacing the belt) and he gave them to but also told me why they wouldn’t last long term for my doors but still offered to complete them that way if that was my preference.
He was able to come out the same day and diagnose my problem and make suggestions. He was easy to reach and quick to respond to my many questions.
I would highly recommend Direct Service Overhead Garage Doors. I will definitely call him again.
Barat Smith
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February 01, 2025
Our service technician, Travis, stopped by on a Saturday, and we were very happy with the service he provided. He quickly resolved the issue initially, but upon inspecting it before he left, it returned. He spent more time going through every possible error, and rather than pitching the sale of a new unit, he was able to resolve the issue. Very knowledgeable and honest in his business. Thanks Travis!
Jim Wilson
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April 18, 2023
This is the best overhead door company in Arkansas. Fast, affordable, friendly, and outstanding customer service. We decided to replace our garage door motors and do some upgrades to our new home. We called everyone, read reviews and even had a company we were happy with but timing and our last interaction with our previous company left us looking for someone better. The Price, quality of service, excellence during the install, combined with his fast response to our wants and needs, leaves something few other companies will ever come close to matching. And is the best part, the garage doors are now SO quiet I can sneak out early without waking the dog or my wife for my early outdoor adventures. Plus the price was so great we added two cameras and WiFi enabled capabilities and now have Amazon’s Key Service that allows delivers right into our secure garage to prevent thieves from snatching our deliveries! So if you need service or a new garage opener, this is the only company to call. Completely satisfied! I was so impressed, I showed my neighbors and they are so impressed they are upgrading! If I could give six or seven stars, this is where I would do it. You won’t be disappointed!
Update 4/15/23. Called Direct Service Garage Doors to replace weather striping and add a second external remote opener. The installation was outstanding and the final product really dressed things up. They even went into the settings for the garage doors to account for new rubber on the bottom of the door. GREAT service! Good Prices. Very happy with this update.
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1007 N Quail Terrace, Rogers, AR 72756, USA
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Parnell the technician who installed the garage door got straight to work when you pulled up and he didn't excellent job. He arrived around 9:00 in the morning and it's now 2:30 in the afternoon It originally was set for just a couple of hours but he did a lot of stuff that was needed to be done and just a wonderful guy. It's a focused on his job and got it done and when it was done he cleaned everything up and dumped everything in a dumpster and it's wonderful.
Michael with Direct Service Garage Doors saved the day. He fixed my garage door in under an hour and explained how to avoid similar issues in the future. It was clear that Michael knows his stuff, he was very professional. Will definitely call them again for garage door needs in the future.
Travis is amazing!! He is honest and forth right. He recommended we replace the whole unit and suggested two different units, a chain drive and a direct drive that would take a little more work and need to have the electrical rerouted. I asked about other potential options (replacing the belt) and he gave them to but also told me why they wouldn’t last long term for my doors but still offered to complete them that way if that was my preference. He was able to come out the same day and diagnose my problem and make suggestions. He was easy to reach and quick to respond to my many questions. I would highly recommend Direct Service Overhead Garage Doors. I will definitely call him again.
Our service technician, Travis, stopped by on a Saturday, and we were very happy with the service he provided. He quickly resolved the issue initially, but upon inspecting it before he left, it returned. He spent more time going through every possible error, and rather than pitching the sale of a new unit, he was able to resolve the issue. Very knowledgeable and honest in his business. Thanks Travis!
This is the best overhead door company in Arkansas. Fast, affordable, friendly, and outstanding customer service. We decided to replace our garage door motors and do some upgrades to our new home. We called everyone, read reviews and even had a company we were happy with but timing and our last interaction with our previous company left us looking for someone better. The Price, quality of service, excellence during the install, combined with his fast response to our wants and needs, leaves something few other companies will ever come close to matching. And is the best part, the garage doors are now SO quiet I can sneak out early without waking the dog or my wife for my early outdoor adventures. Plus the price was so great we added two cameras and WiFi enabled capabilities and now have Amazon’s Key Service that allows delivers right into our secure garage to prevent thieves from snatching our deliveries! So if you need service or a new garage opener, this is the only company to call. Completely satisfied! I was so impressed, I showed my neighbors and they are so impressed they are upgrading! If I could give six or seven stars, this is where I would do it. You won’t be disappointed! Update 4/15/23. Called Direct Service Garage Doors to replace weather striping and add a second external remote opener. The installation was outstanding and the final product really dressed things up. They even went into the settings for the garage doors to account for new rubber on the bottom of the door. GREAT service! Good Prices. Very happy with this update.