I called them on a Friday and they said they would be their Saturday between 6 and 8. Never showed, I called and they told me the installer got into a car accident and we rescheduled for the following morning, the next day again no show, I call them back and they say they will get back to me, and then they stopped answering my calls. Terrible customer service
Chris Phillips
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June 18, 2022
Had a spring break. Within 40 minutes of me calling for help the they were pulling out of my driveway with the job complete!! Very quick service, great personality, and was able to pay through mobile without some separate billing service. I don’t do ratings but was compelled to give them a rating after this service.
Nathan James
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February 24, 2021
They were fast, knowledgable, and great communicators. I got an estimate ahead of time and was given options on things that might not be working perfectly, but didn't have to be replaced immediately. I highly recommend this place for anyone that needs work on garage doors!
Ben C
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March 19, 2021
These guys were great - fast, efficient, and nice work. Had me back up and running in no time and clearly communicated everything that was going to be done to fix it. Would recommend highly for any garage door work!
Christine Killingsworth
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October 23, 2020
He came out as scheduled and took 2 seconds to fix my garage door that really wasn't broke, and didn't charge the service fee because he didn't do anything!! I will call Direct Service Overhead Garage Door from now on!
Our Address
1086 Athens Ave Unit A, Bethel Heights, AR 72764, USA
Claim Listing: Direct Service Overhead Garage Doors of Springdale
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I called them on a Friday and they said they would be their Saturday between 6 and 8. Never showed, I called and they told me the installer got into a car accident and we rescheduled for the following morning, the next day again no show, I call them back and they say they will get back to me, and then they stopped answering my calls. Terrible customer service
Had a spring break. Within 40 minutes of me calling for help the they were pulling out of my driveway with the job complete!! Very quick service, great personality, and was able to pay through mobile without some separate billing service. I don’t do ratings but was compelled to give them a rating after this service.
They were fast, knowledgable, and great communicators. I got an estimate ahead of time and was given options on things that might not be working perfectly, but didn't have to be replaced immediately. I highly recommend this place for anyone that needs work on garage doors!
These guys were great - fast, efficient, and nice work. Had me back up and running in no time and clearly communicated everything that was going to be done to fix it. Would recommend highly for any garage door work!
He came out as scheduled and took 2 seconds to fix my garage door that really wasn't broke, and didn't charge the service fee because he didn't do anything!! I will call Direct Service Overhead Garage Door from now on!