Scope of project: Install a new 240V circuit and outlet. Install surge protector.
Project status: Completed
ESTIMATE AND BUSINESS AWARD STAGE (June 20, 2025)
Jesse was punctual to the estimate appointment made a day and a half prior (Frankin AC was very accommodating when scheduling this meeting); introduced and conducted himself in a professional manner.
Jesse listened attentively to my request and needs and thereafter provided several solutions we could approach to meet as close as possible what I needed. The estimate was provided right away with an amount so reasonable that I awarded the project right away. After 15 minutes of me accepting the bid, Franklin office called me to set the installation date.
So far, service has been outstanding and worth the time of writing this review. I will update when the project is completed.
JOB COMPLETION STAGE (June 26, 2025)
Jesse and Bryan arrived on time at the scheduled appointment and the installation went on without any issues or roadblocks, meaning a good planning and estimate of items needed during initial assessment. At the end, Jesse and I did a run down of what was done and the potential of upgrades the installation will be capable in the future. All my questions and doubts were cleared and they left a happy and repeat customer. THANK YOU VERY MUCH JESSE AND BRYAN!
To complement this review, I am including pictures of this surge protection and 240V outlet installation. I will be using the outlet to plug my portable EV charger.
I sincerely recommend Franklin AC, Plumbing, and Electrical and Jesse to any people out there looking for a reliable, cost effective, local company.
S. Johnson
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August 13, 2025
We bought our house last year with the knowledge that we had a 27-year-old unit and it was going to have to go someday. When it decided to give out in the middle of the summer, it was quite a stressful ordeal. I loved that Franklin encouraged grabbing quotes from other companies and was always there to answer any questions we had for making this big financial decision. They were always kind, polite, great customer service overall with everyone I worked with, not pushy, and very fast. The actual install team was awesome as well. They were fast and did very clean work. You can tell they know what they're doing! They were respectful of my home and I really appreciate that. The financing was a very smooth process as well and prices were satisfactory. Overall, I'm really satisfied with my experience with Franklin and I would highly recommend them! Personal shout out to Zach who came out for the initial quote appointment to answer all my questions and inspect our unit and ductwork! He was great and really took time with us where other companies did not.
Logan Jordon
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June 16, 2025
Pedro and Austin were awesome. They arrived early, and in a single morning of non-stop work completely replaced my 18-year-old HVAC system. Go get some lunch guys!
The whole process with Franklin was top tier from beginning to end. Zach was straightforward and honest with his estimate, and he encouraged me to get quotes elsewhere to compare. Franklin proved to be a family-owned company of integrity, and I will be exclusively using them going forward.
Jared Ivie
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September 18, 2025
About a year ago, Franklin replaced my entire HVAC system. Had them come out for a routine tune up (and to help ensure I keep my warranty active)
Sam Jarad was the technician and did an excellent job. He was friendly, professional, and thorough—cleaning coils, checking all components, and confirming everything is running smoothly.
Sam even took photos and explained to me what he serviced (and reminded me to change my air filters) I’ve never had a company show me pictures of what they did before…felt thorough.
Overall, the experience was great, and I’d recommend Franklin for either new system installation or ongoing maintenance.
Amy Refshauge
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September 25, 2025
Highly recommend Franklin. Everyone I dealt with was informative, professional and helpful. Five star rating over all for the company but also for each person involved: Customer Service reps Carrie, Shamar and Sage; Sales rep Zach; installers Wlll and Timothy; supervisors Chris and Darrel and inspector Axell. Thank you all very much. Totally satisfied and will continue using Franklin for HVAC needs!
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Scope of project: Install a new 240V circuit and outlet. Install surge protector. Project status: Completed ESTIMATE AND BUSINESS AWARD STAGE (June 20, 2025) Jesse was punctual to the estimate appointment made a day and a half prior (Frankin AC was very accommodating when scheduling this meeting); introduced and conducted himself in a professional manner. Jesse listened attentively to my request and needs and thereafter provided several solutions we could approach to meet as close as possible what I needed. The estimate was provided right away with an amount so reasonable that I awarded the project right away. After 15 minutes of me accepting the bid, Franklin office called me to set the installation date. So far, service has been outstanding and worth the time of writing this review. I will update when the project is completed. JOB COMPLETION STAGE (June 26, 2025) Jesse and Bryan arrived on time at the scheduled appointment and the installation went on without any issues or roadblocks, meaning a good planning and estimate of items needed during initial assessment. At the end, Jesse and I did a run down of what was done and the potential of upgrades the installation will be capable in the future. All my questions and doubts were cleared and they left a happy and repeat customer. THANK YOU VERY MUCH JESSE AND BRYAN! To complement this review, I am including pictures of this surge protection and 240V outlet installation. I will be using the outlet to plug my portable EV charger. I sincerely recommend Franklin AC, Plumbing, and Electrical and Jesse to any people out there looking for a reliable, cost effective, local company.
We bought our house last year with the knowledge that we had a 27-year-old unit and it was going to have to go someday. When it decided to give out in the middle of the summer, it was quite a stressful ordeal. I loved that Franklin encouraged grabbing quotes from other companies and was always there to answer any questions we had for making this big financial decision. They were always kind, polite, great customer service overall with everyone I worked with, not pushy, and very fast. The actual install team was awesome as well. They were fast and did very clean work. You can tell they know what they're doing! They were respectful of my home and I really appreciate that. The financing was a very smooth process as well and prices were satisfactory. Overall, I'm really satisfied with my experience with Franklin and I would highly recommend them! Personal shout out to Zach who came out for the initial quote appointment to answer all my questions and inspect our unit and ductwork! He was great and really took time with us where other companies did not.
Pedro and Austin were awesome. They arrived early, and in a single morning of non-stop work completely replaced my 18-year-old HVAC system. Go get some lunch guys! The whole process with Franklin was top tier from beginning to end. Zach was straightforward and honest with his estimate, and he encouraged me to get quotes elsewhere to compare. Franklin proved to be a family-owned company of integrity, and I will be exclusively using them going forward.
About a year ago, Franklin replaced my entire HVAC system. Had them come out for a routine tune up (and to help ensure I keep my warranty active) Sam Jarad was the technician and did an excellent job. He was friendly, professional, and thorough—cleaning coils, checking all components, and confirming everything is running smoothly. Sam even took photos and explained to me what he serviced (and reminded me to change my air filters) I’ve never had a company show me pictures of what they did before…felt thorough. Overall, the experience was great, and I’d recommend Franklin for either new system installation or ongoing maintenance.
Highly recommend Franklin. Everyone I dealt with was informative, professional and helpful. Five star rating over all for the company but also for each person involved: Customer Service reps Carrie, Shamar and Sage; Sales rep Zach; installers Wlll and Timothy; supervisors Chris and Darrel and inspector Axell. Thank you all very much. Totally satisfied and will continue using Franklin for HVAC needs!