Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!
Scott McDoniel
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September 25, 2025
On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.
todd hoffarth
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April 24, 2025
I needed a spring checkup, so I called a pro. Louis was awesome! It was raining when he got here, so he put on his shoe covers to keep my floors clean, made friends with my doggies and got to work. He took my unit apart and cleaned it all up, then went through it and made sure everything was working properly. I felt like my ac wasn’t cooling as well as it should, so he checked everything out. In no time at all he had my house chilly like it’s supposed to be. All that for a very reasonable price. Louis is super friendly and explained everything he was doing and answered every question I had. I highly recommend this company.
Krista Broyles
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May 29, 2025
I can't say enough good things! Luis came and was friendly, professional, and did a great job! Both techs we've had come out went above and beyond to answer questions, explain our unit, and overall make sure we had a great experience! I highly recommend not only using them for any service necessary, I also highly recommend their preventative maintenance program. There were no inflated charges, no pressure to purchase unnecessary extras, and honest conversation about our needs. Bonus... there was no wait time, they got us in right away, but would have been worth a wait if necessary!
Brent Himes
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August 25, 2025
Prompt & professional, responded to my request for service in a very timely fashion. David arrived on time and had me squared away in no time at all. Personable, he even entertained my questions about AC (because I don't know ANYTHING about it). Call One Hour with confidence- they get it done. Thank you One Hour, and thank you David!
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2396 E 1st Ave Suite B, Bentonville, AR 72713, USA
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Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!
On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.
I needed a spring checkup, so I called a pro. Louis was awesome! It was raining when he got here, so he put on his shoe covers to keep my floors clean, made friends with my doggies and got to work. He took my unit apart and cleaned it all up, then went through it and made sure everything was working properly. I felt like my ac wasn’t cooling as well as it should, so he checked everything out. In no time at all he had my house chilly like it’s supposed to be. All that for a very reasonable price. Louis is super friendly and explained everything he was doing and answered every question I had. I highly recommend this company.
I can't say enough good things! Luis came and was friendly, professional, and did a great job! Both techs we've had come out went above and beyond to answer questions, explain our unit, and overall make sure we had a great experience! I highly recommend not only using them for any service necessary, I also highly recommend their preventative maintenance program. There were no inflated charges, no pressure to purchase unnecessary extras, and honest conversation about our needs. Bonus... there was no wait time, they got us in right away, but would have been worth a wait if necessary!
Prompt & professional, responded to my request for service in a very timely fashion. David arrived on time and had me squared away in no time at all. Personable, he even entertained my questions about AC (because I don't know ANYTHING about it). Call One Hour with confidence- they get it done. Thank you One Hour, and thank you David!