This company came to my home which I rent earlier this week, diagnosed my problem and left. Originally, I was happy with the fast service and knowledgeable technician, but I was told by said technician he would contact my owner for the next steps. Over 24 hours later, nobody had attempted to contact the owner. We had to reach back out to get an answer. Today, the technician went to my neighbor across the street, who told them their AC was fine, so the technician left, and then attempted to bill for a service that was NEVER provided. Absolute lies! Absolutely unacceptable!!! We have been dicked around with this company for almost an entire week now, and we still do not have air conditioning. I would recommend looking for a more trustworthy company, as these guys will try and bill you for a service which was never completed.
taddivy85
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August 17, 2025
I called late on a Saturday evening in hopes to get ac fixed, when I received my call back John S. Was amazing at helping me get my problem solved fast. Had parts to me in under 30 mins! Couldn’t be happier with service and the price!
Ann Morgan
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August 07, 2025
Steven was sweat! Explained what he was doing and how it would resolve our problem. He answered my questions, was friendly and pro. Yes I’d recommend Steven and the Heat and Air Team for sure. Ann
Bill Sheila Ford
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July 21, 2025
Would rate lower if possible. A tech came out and diagnosed our AC problem on June 13. I was told someone would contact me the next day with path going forward to fix. Never heard from them. Today, July 21, I receive an invoice for them coming out and literally doing nothing. Now I see that others have had this same experience.
Jorge Meza
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August 15, 2025
5 Stars – Highly Recommended!
I had an excellent experience with the heat and air team. From the moment I called to schedule an appointment, their customer service was friendly, responsive, and professional. The technician arrived on time, explained everything clearly, and quickly diagnosed and fixed the issue with my AC unit.
Not only was the work done efficiently, but they also took the time to make sure everything was running perfectly before they left. Pricing was fair and transparent, with no surprises.
I truly appreciate their honesty, expertise, and commitment to quality service. I’ll definitely be using them again and highly recommend them to anyone needing reliable air conditioning service.
Our Address
555 N 13th St Suite B, Rogers, AR 72756, USA
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This company came to my home which I rent earlier this week, diagnosed my problem and left. Originally, I was happy with the fast service and knowledgeable technician, but I was told by said technician he would contact my owner for the next steps. Over 24 hours later, nobody had attempted to contact the owner. We had to reach back out to get an answer. Today, the technician went to my neighbor across the street, who told them their AC was fine, so the technician left, and then attempted to bill for a service that was NEVER provided. Absolute lies! Absolutely unacceptable!!! We have been dicked around with this company for almost an entire week now, and we still do not have air conditioning. I would recommend looking for a more trustworthy company, as these guys will try and bill you for a service which was never completed.
I called late on a Saturday evening in hopes to get ac fixed, when I received my call back John S. Was amazing at helping me get my problem solved fast. Had parts to me in under 30 mins! Couldn’t be happier with service and the price!
Steven was sweat! Explained what he was doing and how it would resolve our problem. He answered my questions, was friendly and pro. Yes I’d recommend Steven and the Heat and Air Team for sure. Ann
Would rate lower if possible. A tech came out and diagnosed our AC problem on June 13. I was told someone would contact me the next day with path going forward to fix. Never heard from them. Today, July 21, I receive an invoice for them coming out and literally doing nothing. Now I see that others have had this same experience.
5 Stars – Highly Recommended! I had an excellent experience with the heat and air team. From the moment I called to schedule an appointment, their customer service was friendly, responsive, and professional. The technician arrived on time, explained everything clearly, and quickly diagnosed and fixed the issue with my AC unit. Not only was the work done efficiently, but they also took the time to make sure everything was running perfectly before they left. Pricing was fair and transparent, with no surprises. I truly appreciate their honesty, expertise, and commitment to quality service. I’ll definitely be using them again and highly recommend them to anyone needing reliable air conditioning service.